Accessibility
Accessibility can be thought of
as "providing access regardless of the situation or circumstances."
In the context of the World Wide Web, accessibility is a measure of how easy it
is to access, read, and understand the content of a Website.
Attachment
Normally a file that is
attached to an e-mail. Some attachments are executable programs that can harm
your computer by infecting it with a virus or worm. If you are not sure what
the attachment is, it is safer to not open it.
B2B
Business to Business. Products
and services designed to be sold to other businesses.
B2C
Business To Consumer. Products
and services designed to be sold to the general public.
Benchmarking
The practice of comparing the
performance of your organisation, department or function against the
performance of 'the best' - whether they be other organisations, industry
standards or internal departments. The aim is to look at how well you are doing
compared to others in the same field or industry, and to learn from their best
practices as a basis for improving your own.
Best Practice
A process or methodology that
has been proven to work well and produce good results, and is therefore
recommended as a model. Some people prefer to use the term 'good practice' as
in reality it is debateable whether there is a single 'best' approach.
Breadcrumb
A breadcrumb is a navigation
trail that leads from the user?s current location in your web site, back to the
home page. This is useful for larger web sites that have deeply nested pages or
sections in their site.
Example: Home > All Categories > Pre Sales Questions
Example: Home > All Categories > Pre Sales Questions
Browser
Software that translates
digital information into pictures and text so that you can view them on your
computer. Some commonly used browsers are Internet Explorer, Mozilla FireFox,
Opera and Netscape.
A term sometimes used in
knowledge management to describe the process of enhancing an organisation's
ability to implement knowledge management principles and practices.
CAPTCHA
A CAPTCHA (an acronym for
"Completely Automated Public Turing test to tell Computers and Humans
Apart", trademarked by Carnegie
Mellon University )
is a type of challenge-response test used in computing to determine whether or
not the user is human. The term was coined in 2000 by Luis von Ahn, Manuel
Blum, Nicholas J. Hopper of Carnegie
Mellon University ,
and John Langford of IBM. A common type of CAPTCHA requires that the user type
the letters of a distorted image, sometimes with the addition of an obscured
sequence of letters or digits that appears on the screen.
Chief Information Officer (CIO)
A senior position with
strategic responsibility for information management and information technology.
Chief Knowledge Officer (CKO)