Computer Tips and Sort Notes

Document

A record of an event or knowledge, taken so that the information will not be lost. Documents are usually written, but they can also be made up of images or sound. Documents can also be put into electronic or digital form and stored in a computer.

Dynamic Content

A page that is generated just as the user views it. The content delivered to the user is often updated on-the-spot out of a database or based upon the users browser. It used to be easy to spot one of these pages, but with most systems now allowing dynamic content from any page at any time, you just never know. Search engines no longer penalize for dynamic content as long as the URL does not include submitted data (a ? question mark in the url).

E-Business

The use of electronic information systems (especially internet technologies) in business processes.

E-Learning

The use of electronic information systems (especially internet technologies) to deliver learning and training.

Expert System

An expert system is a computer program that simulates the judgement and behavior of a human or an organization that has expert knowledge and experience in a particular field. Typically, such a system contains a knowledge base containing accumulated experience and a set of rules for applying the knowledge base to each particular situation that is described to the program. Sophisticated expert systems can be enhanced with additions to the knowledge base or to the set of rules.

Explicit Knowledge

Knowledge that can be easily expressed in words or numbers, and can be shared through discussion or by writing it down and putting it into documents, manuals or databases. Examples might include a telephone directory, an instruction manual, or a report of research findings.

Firewall

Software that protects an organisation's computer systems from problems such as viruses that can be carried by internet technologies or hackers seeking to gain unauthorised access.

Flash

Software from Macromedia (Now Adobe) that is popular for animations used on websites. It requires the Flash plug-in which most modern browsers include.

Help Desk

In a business enterprise, a help desk is a place that a user of information technology can call to get help with a problem. In many companies, a help desk is simply one person with a phone number and a more or less organized idea of how to handle the problems that come in. In larger companies, a help desk may consist of a group of experts using software to help track the status of problems and other special software to help analyze problems. Some common names for a help desk include: Computer Support Center, IT Response Center, Customer Support Center, IT Solutions Center, Resource Center, Information Center, and Technical SupportCenter.

Human Capital

The knowledge, skills and competencies of the people in an organisation.

ICANN

The Internet Corporation for Assigned Names and Numbers (ICANN) is an internationally organized, non-profit corporation that has responsibility for Internet Protocol (IP) address space allocation, protocol identifier assignment, generic (gTLD) and country code (ccTLD) Top-Level Domain name system management, and root server system management functions. Originally, the Internet Assigned Numbers Authority (IANA) and other entities performed these services under U.S. Government contract. ICANN now performs the IANA function. As a private-public partnership, ICANN is dedicated to preserving the operational stability of the Internet; to promoting competition; to achieving broad representation of global Internet communities; and to developing policy appropriate to its mission through bottom-up, consensus-based processes. The DNS translates the domain name you type into the corresponding IP address, and connects you to your desired website. The DNS also enables email to function properly, so the email you send will reach the intended recipient.

Information management

The management of an organisation's information resources in order to improve the performance of the organisation. Information management underpins knowledge management, as people derive knowledge from information.

Information technology (IT)

A term that encompasses the physical elements of computing including servers, networks and desktop computing which enable digital information to be created, stored, used and shared.

Intellectual Assets Management

The management of an organisation's intellectual assets in order to improve the performance of the organisation. In practice, intellectual assets management tends to focus on issues relating to intellectual property such as organising and exploiting patents, copyrights, trademarks and other intellectual property rights.

ISP - Internet Service Provider

An ISP is a company, which provides access to the Internet to organizations and/or individuals. Access services provided by ISPs may include web hosting, email, VoIP (voice over IP), and support for many other applications.

Know-how

Skill or capability derived from knowledge and experience.

Knowledge

In information technology, knowledge is, to an enterprise or an individual, the possession of information or the ability to quickly locate it. This is essentially what Samuel Johnson, compiler of the first comprehensive English dictionary, said when he wrote that "Knowledge is of two kinds: we know a subject ourselves, or we know where we can find information upon it."